Privacy

Last updated: September 6, 2023

Please read these privacy carefully before using Our Service.

1. Introduction

Welcome to VedaX AI Cloud SaaS service! We prioritize the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI cloud SaaS service.

2. Information We Collect

2.1. Personal Information: When you create an account or interact with our service, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Billing information (if applicable)

2.2. Usage Data: We collect information about your use of our service, including:
- IP address
- Device information
- Browser type
- Log data
- Cookies and similar tracking technologies (See Section 5 for details)

2.3. AI Data: Our AI service may process and store data you input for AI processing, such as text, images, audio, or other content.

3. How We Use Your Information

3.1. Service Provision: We use your personal information to:
- Provide, maintain, and improve our AI cloud SaaS service.
- Customize your experience and offer personalized content.
- Respond to your inquiries and requests.

3.2. AI Processing: Your AI data is processed to deliver the AI functionalities you request, such as natural language processing or image recognition.

3.3. Communication: We may use your contact information to: - Send service-related notifications and updates. - Deliver promotional materials and offers (you can opt out at any time).

4. Data Sharing and Disclosure

4.1. Third-Party Service Providers:We may share your personal information with trusted third-party service providers to help us operate and enhance our service. These providers are bound by confidentiality agreements and may not use your data for other purposes.

4.2. Legal Compliance: We may disclose your information when required by law, such as in response to a legal request, court order, or government investigation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and understand how you use our service. You can manage your cookie preferences through your browser settings.

6. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to safeguard your data, no method of transmission or storage is entirely secure.

7. Your Rights

You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for processing (if applicable).
- Object to processing under certain conditions.
- Request data portability.
- Lodge a complaint with a data protection authority.
- For any data-related requests or questions, please contact us at contact@vedax.ai.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any updates on our website, and the revision date will be updated accordingly.

9. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy or our data practices, please contact us at contact@vedax.ai.